Contact information

Order Status:

Please visit https://www.17track.net/en to track it online.

Other Questions:

Our office hours are 9 am–5 pm EST – we respond to most emails within a business day, but if you don't get a response from us, please check your spam bin!

Be patient my friend, we are doing our best to get back to you as fast as possible! Please do not send multiple emails as this could delay our response time.

Email: support@nelavor.com

Address: Room 804, Building 3, Jinyuan Residential Complex, No. 1 Jiefang East Road, Jinjiang Town, Chengmai County, Hainan Province

Phone: +86 138 5126 7943